In Connections Online 4.0, the way that Basic Role notes were added to the Individual Dialog was very time-intensive and very easy to mess up. Hours could be spent entering a note only to forget to click the little green check icon to save it. It didn't really work like any other part of the site, so it was confusing and caused many support tickets.
On the new beta site, we attempted to fix this by combining all of the Basic Role notes into one large field. This alleviated the issue with the green checks and made entering the notes an easy, single entry box. Unfortunately, this caused two other problems. First, it meant that the old dialogs had notes in multiple fields and the new dialogs had notes in a separate, single field, so we would have to figure out a way to import all of the old notes into the new field. Secondly, this meant that anyone using the 4.0 site would not be able to see the new notes, and we could not figure out a way to automatically parse the single note back into multiple notes for the old site.
So we had to scrap the idea of a single Basic Role Notes field in the beta and go back to the separate fields. I believe we were able to make the separate fields much easier to use. However, this means that any notes that were entered in the single notes box on the beta site up until now will have to be manually moved back into the separate fields. To help with this transition, we have added a box on the dialog that shows everything that was entered in the beta notes box so the information can be cut-and-pasted into the separate boxes. We will be going through the notes and transitioning them ourselves, but that is going to take a lot of time.
I'm sorry for all the trouble this is going to cause for our beta testers. Hopefully, we will be able to move past this quickly and graduate out of beta very soon!