Outlook Connector and HTML

Outlook does not support HTML.  It will show any HTML that was used in Connections Online.  If you don't want to see HTML in Outlook, don’t use any formatting in Connections (such as bold, italics, etc.).  There isn't any other way currently because Outlook won't parse HTML in that window.  If you don’t want to see the HTML formatting in Outlook you will need to either strip the formatting or don’t use the formatting.

Here is a fast way to strip formatting – click the down arrow and select “strip all formatting”  It should sync with Outlook without those html characters (those characters tell the word what to look like in formats that accept html formatting code).