Setting Your Password

Scroll down to view the Help Video on Setting Your Password

Things to remember about passwords:

• You must have a password to login to Connections

• Use the “Forgot Your Password” link on the login page to have a temporary password sent to your email address

• Any temporary password sent to your email will only be good for ONE HOUR – if you do not reset your password within that time fame, you will have to start over with the “Forgot Your Password” link on the login page

• To change your password, when you first login, click your login ID showing in the upper right of your screen, (our example login-ID is bob-demo) Your login ID would typically be your email address

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• Then click the “Change Password” button on the right side of your screen, change your password and click “Update Password” to save.   Password is case sensitive.  (Please note: when you click to Update Password and you don't remember your password, you can leave that field blank, enter new password, and new password again, and Update Password and your new password will save.)

• Typically your user name is your email address

Below is a help video on Setting Passwords.