Connections Online November 2009 Newsletter
Mark Your Calendars!
Users Roundtable -
Our Users Roundtable will be held
Connections Online 4.0 New Features Webinar
Wednesday, November 11th
This 30-minute training webinar highlights newly released functionality of
Connections Online 4.0 Application Training Webinar
Wednesday, November 18th
This 60-minute training webinar dives deep into an overall “how to use”
Jim Cardwell’s Educational Webinar
Tuesday, December 15th
In this 30-minute discussion we will take a deeper dive into the real objectives of Dialogs—and how to optimize them.
Click here to register.
Past Educational Webinar Recordings - Go to http://www.connectionsonline.net/news Then click on the Events tab for a listing of our past Educational webinars.
Click here to link to our Training Library
This webinar was a smashing success, as Biernacki delivered a home run with the “anti-micromanagement” leadership philosophy used in his credit union – resulting in nearly doubling Arkansas FCU’s assets from $375 million when he arrived in 2004 to $770 million today. This is especially impressive when you consider there were no mergers—and it was all achieved by the same team he inherited.
Other impressive growth numbers during this timeframe include:
· Loans – 125% increase ($258 million to $580 million)
· Deposits – 66% increase ($339 million to $562 million)
· Members – 39% increase (58,000 to 81,000)
Much of the credit union’s success also has to do with Biernacki’s vibrant, yet humble personality, along with his skills as a motivational, hands-off leader. He discussed how he set the stage and direction for success and then let his staff do what they do best – their jobs!
The key to Biernacki’s hands off, trust-driven approach was using
Biernacki called Connections “the skeleton that holds the work together.” It helped them manage their resources more effectively, because everyone was kept informed no matter their position. The entire credit union had access to the targets, the outcomes, and the status of every project.
Connections established a framework for two-way communication that fostered insight, learning, and recognition. The Connections dialogs provided a way to keep the challenges top of mind. They also clarified and reinforced accountability for the Leadership Team and staff. Fully engaging employees in the achievement of a worthy goal promoted a “nobody wanted to let anybody else down” environment that led to the impressive level of achievement.
With this enhanced communication throughout Arkansas FCU, Biernacki added that it enabled staff members to volunteer for projects in which they were interested. It was a transfer of workload to others who have ideas about the project that may not have had a chance if not for the improved communication channels. “
As a result of
· Completed 77 organization-wide projects in four years
· Completed 50 departmental projects in four years
· Elevated BAI Employee Climate Survey results to “best
· Recognized as
· Won two Credit Union Journal Best Practice Awards
· Achieved NCUA’s top rating for credit unions
Some Biernacki takeaways from the webinar:
· Empower your people
· Enlist everyone’s participation
· No micromanaging
· Stay consistent and committed – CEO cannot be too
· Nothing is perfect – go with what you know and make
· Celebrate all successes no matter how big or small
“It’s all about creating a culture of discipline in a positive light,” Biernacki explained. “Let them know where you are going and get out of their way. Don’t be afraid of failure. You’ve got to trust your people and let them do their jobs.”
For details on Cardwell’s most recent Connect with Leaders webinar and previous ones, visit www.connectionsonline.net and click on the Events tab or call 800-395-1410. Click here to hear a recording of the presentation.
Jim Cardwell’s Educational Webinar – Dialogs
Dialogs add the human element to organization, department, project and individual performance. They make business more people-centric than document-centric. Dialogs create a conversation that consistently reinforces your strategic focus and targets; builds team consensus on business priorities and trade-offs; celebrates successes and problem-solves shortfalls; and provides a moment of truth vis-à-vis individual accountability and team performance.
The purpose of this Connect with Leaders Webinar is to take a deeper dive into the real objectives of Dialogs—and how to optimize them.
4.0 Tips of the Month
People Tab (Purple) – In order to improve the view for the individual’s Project Tasks module on their purple People Tab, the interface has been changed slightly. There are now more columns (start and end dates, project role, hours, and status.) Also, please note that the priority number for the project is at the beginning of the name of the project.
Copy Metrics and Projects – Users will now be able to copy metrics and projects within an organization or department and people pages – or copy one metric or project to another organization, department, or people tab.
Expand/Collapse Item Feature – There has been a change in the user interface to expand items that were previously expanded using the check box. With the last update, there was an issue with the expansion feature only when using IE7. In order to fix the IE7 problem, the application has been modified for all browsers.
To expand or collapse additional detail for an item on the main columns of each tab (critical measures, projects, tasks, basic role, basic role tasks, personal tasks, and follow-up tasks), you will now see a symbol (to the left of the select box) pointing right to expand and the symbol pointing down to collapse. Please note that the background color is now white (not blue) and font sizes are larger for ease of reading.
The list boxes on the right side bar for main tabs are working as they did before – select the check box and the item expands – uncheck check box and item collapses.
Security Using Propagation
Security Using “Reports to” and Propagation
New Reporting Feature
Connections Online 4.0 New Features Webinar
If you know someone outside of your company who may be interested in learning more about
Client Care Notes
To view previous Connections Online Newsletters, go to http://www.connectionsonline.net/news and then click on the Newsletters tab for a listing of our past newsletters.
Connections Online Migration
If you have not already done so, and are ready to migrate to 4.0, please contact
Monthly Calendar of Webinar Events Link:
Go to this link and click on the Events Tab - then choose Calendar of Web Events from the list:
(440) 892-1410 or (800) 395-1410
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