Connections Online May 2013 Newsletter
Section One: Announcements and Tips
Connections Online Users Roundtable
September 26-27 in Las Vegas
The Users Roundtable starts with a Kick-Off Dinner on Wednesday evening, September 25th
We are excited to announce that this year's Users Roundtable will be held at the Monte Carlo Resort and Casino in Las Vegas - located on the strip. Notice the date is in September this year instead of June. We hope you will be able to join us. Please let Linda Schmidt know if you are planning to attend so we can get an idea on the number to plan for. Her contact information is email@example.com or
We have reserved a block of rooms and would like to add you to the rooming list. The rooms will be $89 per night plus taxes. (This includes the $20 per night resort fee, which covers: in room internet, fitness center access, two daily in-room Keurig coffee pods, two daily bottles of water, daily newspaper, local and toll-free calls, copying, faxing, and Board pass printing.)
We will be hosting a dinner the evening before the Roundtable and we hope you will plan your travel so you can join us!
The Roundtable will be from 8:00 – 5:00 on Thursday and until noon on Friday. It includes a continental breakfast both mornings and lunch on Thursday.
Each company receives one complimentary attendance to the Users Roundtable. (Additional attendees will be charged a minimal fee of $200 to cover meals and materials.)
We will be using our time at the Connections Online Users Roundtable getting your feedback on what you need, and hearing best practice presentations. We will update you to new functionality on Version 4.1 and share our new performance management module.
Past attendees have said that they find the networking with other customers invaluable. They also have enjoyed and learned new and creative ways to incorporate Connections Online into their own Connections process. We are looking to unveil updated functionality to the software. It will be a time to meet old friends and make new ones… We hope you will join us!
Again, please contact Linda to let us know if you are planning to attend – 800-395-1410 or firstname.lastname@example.org.
We are looking forward to seeing you there!
New Feature Announcements
Secure Sypher - Related Links Site
By popular demand, file uploads directly into Connections Online related links are now possible with Secure Sypher. For $45 per month, your entire Connections Online site can upload and store up to 20 GB of files that are kept secure based on your Connections Online page security settings. A video walk-through of setup and usage is available on YouTube. Click here for the video. Links for more information and to sign up can be found on your Connections Online site admin page or by visiting https://secure.sypher.com.
Archiving in Connections Online Version 4.1
On the Site Admin page, request an Archive. Over the evening hours, it makes a full archive of the site. There are 3 ways to access archives:
1. From the Site Admin page in Version 4.1, click on the archive you want to view.
2. In Version 4.1, click the Archive icon on the right next to the Sign Out button. It will open the last accessed Archive, or ask you to pick one, and then take you to the current item that you are viewing,
if it exists in the archive.
3. Navigate directly to https://archive.connectionsonline.net
Users can use the Archive site just like the regular site except everything is read-only. The Archive site is colored differently than Version 4.1 so Users aren't confused about which version they are viewing. The current Archive information, date/time, description and the database name, are located on the right hand side in a bright orange box.
The limitations of the archiving are only 1 per day per site and also admins must plan ahead for the Archive to be executed in the evening. It is not immediate like the current archive as it is too large of a process to run during production hours.
Note: Please do not archive frequently as this feature is NOT a backup process where you need to archive every day for disaster recovery. We still have our nightly and monthly backups for those purposes.
Tips and Additional Help Documentation for the Month
Setting Department Security (for Site Administrators)
For Administrators – we have “step by step” instructions for creating and managing security for departments. Click here for the document with step by step instructions.
Project Management Training Help for New Users
For customers who add Users to Connections, who were not part of the original Connections orientation, we have prepared a document with process information and recorded educational webinars, as well as short videos, on creating and editing project elements to help new Users quickly become familiar with the application. Click here for the document.
Never Delete a User – Update Instead
If you delete a User, you cannot add them back with the same User name. A User name cannot ever be used again, once it has been deleted. If you need to make a change, update the current user name.
Forgot Your Password
If this feature is not working for you, be sure that you are using your correct user name, and note that when you request a temporary password, the e-mailed link must be used immediately because it expires after one hour. Click here for a short video on how to change your password.
Site Administrators: if the user does not receive the temporary password email, either they have an invalid e-mail address set up in the system, the user received the email but it was marked as spam, or their internal mail server is denying our email for some other reason.
The technical requirements are a web browser: IE8 or higher (not IE7), Firefox 3#, Chrome 10#, and other new web standard browsers.
Undelete Symbol: Restoring Deleted Items (Version 4.1) This function has been added for all Users (previously only Administrators were able to undelete – so if the User has security to delete, that User will now have the security to undelete.)
Click this symbol, found at the upper right of the page, and you will open an “Undelete” page. Deleted items will be listed on this page. Roll over the item you want to undelete and click on the undelete symbol to the left of the item. Navigate back to the original page and the item will be restored.
Connections Online Version 4.1
Our new Version 4.1 is in full production. You can access the new site with this link: https://col.connectionsonline.net
Please have your Users use the new URL (link above). The beta version will still be accessible but will be used by our development team to test upcoming features. The 4.1 (COL URL) will use your production database (so you may have users on col.connectionsonline.net, beta.connectionsonline.net, and my.connectionsonline.net). We would like all users to use the URL https://col.connectionsonline.net and if you need (or want) to use 4.0 for any reason, you will see a link at the bottom of the page to open 4.0. We invite you to attend a scheduled 4.1 webinar (see webinar registration below). You will see that we have improved the efficiency of entering data by reducing the number of clicks to create and update the information in Connections as well as other improvements.
Note: Although we would like people to start using Version 4.1, Version 4.0 will continue to be available for use. There is a link at the bottom of the Connections page where you can switch to the other version.
Connections Online 4.1 Recorded Introductory Webinar
Use this link for a previously recorded webinar that is an introduction to Version 4.1 http://link.connectionsonline.net/COL-V4.1-Webinar. Use this link to print a copy of the Quick Reference Guide to Version 4.1 http://link.connectionsonline.net/Version-4-1-QRG.doc.
Client Care Notes
To view previous Connections Online Newsletters, go to http://www.connectionsonline.net/News/Newsletters.aspx
Monthly Calendar of Webinar Events Link
Click here to see our upcoming webinars or to register for a free training webinar.
Section Two: Webinars
Connections Online 4.1 Advanced Features Webinar
Tuesday, May 14th at 1:30 ET or Tuesday, June 18th at 1:30 ET
Connections Online 4.1 Application Training Webinar
Wednesday, May 22nd at 1:30 ET or Wednesday, June 19th at 1:30 ET
Connections Online 4.1 Security Training Webinar
Tuesday, May 21st at 1:30 ET or Thursday, June 20th at 1:30 ET
This 60-minute training webinar is for Site Administrators – setting security on the site page and throughout the application.
Click here to register for May 21st or Click here to register for June 20th
Past Educational Webinar Recordings For a listing of our past Educational Webinars, use this link: http://www.connectionsonline.net/news/events.aspx
If you know someone outside of your company who may be interested in learning more about Connections Online, we have an informational webinar scheduled on Thursday, May 23rd at 1:30 ET or Tuesday, June 25th at 1:30 ET. Please pass this link on to them to register for the:
May 23rd webinar - https://www2.gotomeeting.com/register/508194106
or this link to register for the June 25th webinar - https://www2.gotomeeting.com/register/267454362
24481 Detroit Road, Suite 300
Cleveland, OH 44145
(440) 892-1410 or (800) 395-1410