Metric Owners

Metric Owners are the individuals responsible for keeping a metric accurate, up‑to‑date, and aligned with the organization’s goals. Assigning an owner ensures that every metric has clear accountability and that updates happen consistently.

What Metric Owners Do

• Update the metric’s values on the schedule your team follows (weekly, monthly, etc.).
• Review trends and performance to ensure the metric reflects reality.
• Coordinate with other team members when the metric depends on shared data or cross‑department inputs.
• Discuss and agree on updates when multiple owners are assigned.
• Ensure thresholds and targets remain accurate as goals evolve.

When multiple owners are listed, they share responsibility. They should meet or communicate regularly to confirm the metric’s values before updating it in Connections

How Owners Affect Visibility and Notifications

• Owners appear in the metric details, so others know who to contact with questions.
• Owners by default have Full Access to make changes on a metric.
• On the Individual Connections metrics tab, all owned metrics of that individual will be listed.

How to Add or Manage Metric Owners

1. Open the metric you want to edit or right click on the metric in the list.
2. Select Edit
3. In the Owners area, search for and select the individual(s) you want to assign.
4. Save your changes.